STAFF TRAINING

Fire

Communicators operate in a 24/7 Emergency Service environment. Working in a small close-knit team, their primary responsibility is to receive emergency 111 and administration calls and to dispatch appropriate Fire Service responses to investigate and or to suppress any fire or other emergency...

Read more

Ambulance

Ambulance Communications Centre call takers and dispatchers are professionals who undergo extensive training including Emergency Ambulance call taking, Medical Priority Dispatching and clinical training including Pre-Hospital Emergency Care...

Read more

Police

Taking Police 111 calls is a specialised job. Staff are selected for the specific requirements of the role...

Read more