WHEN TO CALL 111
111 is the number for emergencies. That's when any of these things is happening now or has just happened:
- there's a fire or chemical spill;
- someone is having breathing difficulties, is seriously ill or injured;
- someone is in danger;
- there’s a serious risk to life or property;
- a crime is being committed and the offenders are still there or have just left;
- you’ve come across a major public inconvenience, like trees blocking a state highway.
Here are some examples:
- "The frying pan has caught fire on the stove."
- "There's a strong smell of gas coming from the factory down the road."
- "My partner is having trouble breathing."
- "There’s been a car crash and people are badly hurt."
- "I can hear screaming from the house next door."
- "Someone is on my neighbour’s property and they’ve just broken into the house."
If you're not sure if it's an emergency, call 111 and ask. We'll help you work out what to do.
