Text size

You can make the text size bigger or smaller on this site:

  • Windows or Linux PC: Hold down 'ctrl' key and press + (plus) key to increase text size or press – (minus) key to decrease text size.
  • Apple Mac: Hold down 'command' key and press + (plus) key to increase text size or press – (minus) key to decrease text size.

Access keys

You can use the keys on your keyboard to navigate this site:

  • Windows or Linux PC: Hold down 'alt' key and press access key number (see below). Then press 'enter' key if using Internet Explorer.
  • Apple Mac: Hold down 'control' key and press access key number (see below).

Access keys used on this site:

Key    Function

0        Go to Homepage
1        Go to News Centre
2        Go to 50-year History of 111
3        Go to Real Life Stories
4        Go to Calling 111
5        Go to Comms Centre Technology
6        Go to Working at a Comms Centre
7        Go to 111 50-year Anniversary

Video

If you do not have Flash Player or would prefer to read the transcript of a video, transcripts are available in html format as a link directly underneath the video.

If you would like to download the free Flash Player click here:

Download Flash Player